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Configure Performance Cycles and Templates

This tutorial walks through setting up a performance review cycle and building a customised evaluation template in Ninerole HRMS. You will configure cycle details, define performance criteria, and assign the template to employees.

Before you start, go to ninerole.com and sign in with an administrator account.

A template is built from KRAs (Key Result Areas) that must total 100% of the score, each holding KPIs that must total 100% within their KRA. A KPI can be one of four types — rating scale, text answer, numeric target or checklist — and this walkthrough adds one of each.

About this task

Purpose
Create a performance review cycle, build an evaluation template from weighted KRAs and KPIs, and assign it to employees.
Who can do this
HR admin or a performance administrator
Before you start
  • Employees exist to assign the template to.
You will need
Cycle name and dates, the KRAs and their weights, the KPIs inside each, and who to assign it to.
Result
A cycle exists and a template is assigned to employees, ready to be filled in.
This unlocks
Employees logging progress against goals, and reviews running on the cycle.

This guide answers

  • How do I create a performance cycle?
  • How do I build an evaluation template?
  • What is the difference between a KRA and a KPI?
  • Why won't my template save?
  • How do I assign a template to employees?

If something goes wrong

The template will not save.
KRA weights must total exactly 100%, and KPI weights must total 100% within each KRA.
Employees do not see the template.
It exists but has not been assigned. Use the assign step and pick the cycle.

Related:  Track & log progressAlso called: appraisal cycle, review cycle, evaluation template.Last verified: 7 September 2026

1. Introduction

You will learn how to configure cycle details, define performance criteria, and assign templates to employees.

Introduction

Open the performance cycle setup

2. Access the dashboard overview

Open the Dashboard for an overview of employee activity and key metrics.

Access the dashboard overview

3. Open the dashboard detail

Open the detailed dashboard view to explore employee journey data and performance indicators.

Open the dashboard detail

4. Go to Administration

Open the Administration section, where organizational settings and performance configuration live.

Go to Administration

5. Open the Performance module

Open Performance to configure and monitor cycles and related data.

Open the Performance module

6. Open Cycle Setup

Open the Cycle Setup page to create or modify review cycles for your organization.

Open Cycle Setup

Create a performance cycle

7. Enter the cycle name

Type a name for the cycle, or pick an existing one to review and update its settings.

Enter the cycle name

8. Set the start date

Enter the start date to define when the review period begins.

Set the start date

9. Set the end date

Enter the end date to close the review period.

Set the end date

10. Create the cycle

Create the cycle with the name and dates you entered, so reviews can be attached to it.

Create the cycle

Start a performance template

11. Open Performance Templates

Open the Templates section to manage and create evaluation templates for your cycles.

Open Performance Templates

12. Start a new template

Click to begin a new template and define its evaluation criteria and structure.

Start a new template

13. Enter the template name

Give the template a name, for example "Sales Daily Tracker".

Enter the template name

14. Describe the template

Use Description to record what this template is for. The Live preview panel on the right shows exactly what your team will fill in.

Describe the template

15. Select the frequency

Set Frequency to Daily or Weekly — this decides how often the team completes the form.

Select the frequency

Define the first KRA and a numeric KPI

16. Name the Key Result Area

Enter the KRA — the performance objective this group of KPIs measures, for example "Delivery".

Name the Key Result Area

17. Set the KRA weight

Set the KRA's weight. All KRA weights must total exactly 100%.

Set the KRA weight

18. Enter the KPI label

Enter the KPI label so the metric being measured is clear.

Enter the KPI label

19. Open the KPI weight field

Select the KPI's weight field. KPI weights inside one KRA must also total 100%.

Open the KPI weight field

20. Set the KPI weight

Enter the weight value to balance this KPI's impact on the score.

Set the KPI weight

21. Choose the unit

Set Unit — calls, ₹, demos, or whatever the metric is counted in.

Choose the unit

22. Select the direction

Set Direction to Higher is better, or Lower is better for metrics like defects and turnaround time.

Select the direction

23. Set the target per entry

Enter Target per entry — the value the employee should hit each time they fill the form in.

Set the target per entry

24. Set the "meets at" threshold

Set Meets at (%) — the share of target that counts as meeting expectations.

Set the meets-at threshold

25. Set the "exceeds at" threshold

Set Exceeds at (%) — the point above which performance counts as exceeding expectations.

Set the exceeds-at threshold

26. Mark the KPI as required

Tick Required so the KPI must be filled in for the evaluation to be complete.

Mark the KPI as required

Add a rating-scale KPI

27. Add a rating scale KPI

Click Rating scale to add a second KPI scored on a scale rather than a number.

Add a rating scale KPI

28. Enter its KPI label

Enter the label for the rating-scale KPI.

Enter its KPI label

29. Set its weight

Set this KPI's weight within the KRA.

Set its weight

30. Choose the scale

Select the rating scale to be used when this KPI is evaluated.

Choose the scale

31. Set its "meets at" threshold

Set Meets at (%) for the rating-scale KPI.

Set its meets-at threshold

32. Set its "exceeds at" threshold

Set Exceeds at (%) for the rating-scale KPI.

Set its exceeds-at threshold

33. Mark it as required

Tick Required so this KPI is always included in the assessment.

Mark it as required

Add a text-answer KPI

34. Add a text answer KPI

Click Text answer to add a KPI that captures a written, qualitative response.

Add a text answer KPI

35. Enter its KPI label

Enter the label — this is the question your team answers in their own words.

Enter its KPI label

36. Mark it as required

Tick Required so the written answer cannot be skipped.

Mark it as required

Add a second numeric KPI

37. Add a numeric target KPI

Click Numeric target to add another measurable KPI.

Add a numeric target KPI

38. Enter its KPI label

Enter the label for the numeric KPI.

Enter its KPI label

39. Open its weight field

Select the weight field for this KPI.

Open its weight field

40. Set its weight

Enter the weight value so the KRA's KPI weights still total 100%.

Set its weight

41. Choose its unit

Set the Unit this KPI is counted in.

Choose its unit

42. Select its direction

Set Direction for this KPI — higher or lower is better.

Select its direction

43. Set its target per entry

Enter Target per entry for the numeric KPI.

Set its target per entry

44. Set its "exceeds at" threshold

Set Exceeds at (%) for this KPI.

Set its exceeds-at threshold

45. Set its "meets at" threshold

Set Meets at (%) for this KPI.

Set its meets-at threshold

46. Mark it as required

Tick Required for the numeric KPI.

Mark it as required

Add a checklist KPI

47. Add a checklist KPI

Click Checklist to add a KPI made up of task items to tick off.

Add a checklist KPI

48. Enter its KPI label

Enter the label for the checklist KPI.

Enter its KPI label

49. Set its weight

Set the checklist KPI's weight within the KRA.

Set its weight

50. Set its "meets at" threshold

Set Meets at (%) for the checklist.

Set its meets-at threshold

51. Set its "exceeds at" threshold

Set Exceeds at (%) for the checklist.

Set its exceeds-at threshold

52. Enter the first checklist item

Enter the first task item the checklist asks about.

Enter the first checklist item

53. Add another checklist item

Add a further item to widen the checklist's coverage.

Add another checklist item

54. Enter that item

Enter the text for the item you just added.

Enter that item

Save the template and assign it

55. Add another KRA

Click Add KRA if the template needs a second area of objectives. Remember all KRA weights must total 100%.

Add another KRA

56. Create the template

Click Create Template to save the template with everything you configured.

Create the template

57. Open the assignment dialog

Open the assignment view to allocate the template to employees.

Open the assignment dialog

58. Select the employees

Tick the employees who should be evaluated with this template. Search by name or employee ID to find them.

Select the employees

59. Choose the cycle

Set Cycle (optional) to tie the assignment to a review period.

Choose the cycle

60. Set the frequency override

Use Frequency override if these employees should fill the form in on a different cadence from the template default.

Set the frequency override

61. Assign to the employees

Click Assign to N employee(s) to complete the assignment.

Assign to the employees


The cycle is set up, the template is built and assigned, and your team can start filling it in. From here you can monitor progress and adjust the template as reviews run.

Related: Track and log performance progress

Back to Performance · all modules

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